Privacy Policy

1.Introduction

    Welcome to MyOtel – Santacruz (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your personal data when you use our website.

    2. Data We Collect

      When you make a reservation or create an account, we collect the following personal data:

      Name
      Email Address
      Mobile Number
      IP Address

      3. Purpose of Data Collection

        We collect and process this data to:

        Facilitate hotel reservations

        Communicate booking confirmations and updates

        Ensure secure account creation and management

        Improve our services and website functionality

        4. Legal Basis for Processing

          We process your data based on:

          Consent – When you click on consent, your account is created, and data is collected.

          Contractual Necessity – To fulfill your reservation requests.

          Legitimate Interest – For security and service improvement purposes.

          5. Data Security

            We take appropriate security measures to protect your personal data, including:

            Hosting our website on AWS (Amazon Web Services) with industry-standard security measures.

            Implementing secure data storage and encryption where necessary.

            6. User Rights Under GDPR

              As per GDPR, you have the following rights regarding your personal data:

              Access – You can request a copy of the personal data we hold about you.

              Correction – You can update your personal information through our self-service tool or by contacting us via email.

              Deletion – You can request the deletion of your data if it is no longer needed.

              Objection & Restriction – You can object to certain types of data processing.

              To exercise these rights, contact Us

              7. Data Retention

                We retain your personal data only as long as necessary to fulfill the purposes stated in this policy or as required by law.

                8. No Third-Party Sharing

                  We do not share your personal data with third parties unless required by law or to protect our legal rights.

                  9. International Data Transfers

                    If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as AWS’s compliance with GDPR and international data protection standards.

                    10. Policy Updates

                      We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

                      11. Contact Us

                        If you have any questions about this Privacy Policy or your data rights, please contact us at:

                        MyOtel – Santacruz
                        Email: Booking@MyOtel.in
                        Address: Santacruz, Mumbai, India